About us
Who we are
Broadfield Security Services (BSS) Ltd is a leading integrated security services company in East Africa. Our commitment to providing cutting-edge products and innovative solutions is matched only by our dedication to meeting the specific needs of our customers.
Ensuring consistent quality standards is crucial for delivering reliable security services. Here are some key strategies we employ at BSS Ltd:
- Rigorous Training Programs: Our security professionals undergo comprehensive training to ensure they are well-equipped with the latest skills and knowledge. This includes regular refresher courses to keep them updated on new technologies and best practices.
- Advanced Technology: We leverage cutting-edge technology to enhance our security solutions. This includes state-of-the-art surveillance systems, access control technologies, and data-driven security management tools.
- Regular Audits and Inspections: We conduct regular audits and inspections of our security systems and processes to identify any areas for improvement. This helps us maintain high standards and address any issues promptly.
- Customer Feedback: We actively seek feedback from our clients to understand their needs and expectations. This feedback is crucial for continuously improving our services and ensuring client satisfaction.
- Standard Operating Procedures (SOPs): We have well-defined SOPs for all our security operations. These procedures ensure that our team follows consistent protocols and maintains high standards in every aspect of their work.
- Quality Assurance Team: Our dedicated quality assurance team monitors and evaluates the performance of our security services. They ensure that all operations meet our stringent quality criteria.
- Continuous Improvement: We are committed to continuous improvement. By staying abreast of industry trends and innovations, we constantly refine our processes and adopt new strategies to enhance our service quality.
These measures help us deliver consistent, high-quality security services that meet and exceed our clients’ expectations. If you have any specific questions or need more details, feel free to ask!
At BSS, we are passionate about protecting our clients’ property, people, and brands. We achieve this through a combination of people, technology, and data. Our comprehensive range of security solutions is specifically designed to support complex public-facing environments across a range of sectors, and we pride ourselves on delivering consistent quality standards at highly competitive pricing.
We are proud to have a team of highly skilled professionals with extensive experience in customer service management, security systems and solutions engineering services, certified project managers and accountants. With BSS, you can rest assured that you are working with a team of experts who are committed to providing you with the highest levels of service and support.
Our mission
To create better and safer communities within East Africa and beyond by protecting Property, Assets, People, and Brands through the provision of exceptional bespoke Security Service Solutions to our Customers. We will achieve this through solutions based on innovative technologies, efficient processes and world-class competencies.
Our Vision
To create better and safer communities within East Africa and beyond by protecting Property, Assets, People, and Brands through the provision of exceptional bespoke Security Service Solutions to our Customers. We will achieve this through solutions based on innovative technologies, efficient processes and world-class competencies.
Customer-Centric approach in the provision of affordable quality products and solutions
Our priority
Our core values
- Integrity:We operate with the highest ethical standards, maintaining trust and transparency while honoring our commitments to those we serve.
- Innovation:We foster a culture of creativity and continuous improvement, driving innovation in everything we do.
- Accountability:We take ownership of our work, no excuses!
- Collaboration:We believe that working together as a team and with our partners results in the best outcomes.
- Diversity and Inclusion:We embrace diversity and celebrate the unique perspectives and backgrounds of our employees, fostering an inclusive workplace.
How we work
BSS Ltd uses a scientifically proven, systematic approach with structured practices, methods, and processes to plan, develop, control, and deliver solutions effectively. This disciplined approach enables comprehensive management through effective decision-making and problem-solving, ensuring successful project execution and completion.
- 1. The needs of stakeholders are defined
- 2. A common “language” is established and understood by the team, so they know what’s expected of them
- 3. Cost estimates are complete, accurate and credible
- 4.Every task is done using a common methodological approach
- 5. Most conflicts are spotted and resolved early
- 6. Lessons are learned and solutions are quickly implemented
- 7. Expected deliverables are produced and handed over
Collaborative Approach with our Customers
We understand your business is different. One size does not fit all. Security solutions must add value, be an enabler for growth and positively contribute to your wider business strategy. Whilst determining your requirement so as to propose a solution, we assess your entire organization and consider all threat vectors including; Malicious Insider, Malicious Outsider and Intruder Insider
Analyze & Identify
A full risk assessment identifying the threats and assessing your risk exposures.
Implement
A tailored solution based on your risk and budget appetite.
Monitor & Maintain
Our proactive, vigilant and intelligence lead approach ensures we stay ahead of the curve. We give our clients peace of mind that their assets are best protected from harm or compromise.
